FAQAnswers on questions
- General questions
- Financial questions
- Affiliate Program
How to join the company's project?
You need to sign up to our website (registration is free). This will take you less than a minute. Once you have registered, you will only need to sign in and start using the project tools.
How does Yuntech work?
We offer a choice of two plan types for the Yuntech members. The first plan is Daily, where your deposit is included in daily payments, along with the profits. The second plan is After, where the profits are accrued and the deposit is repaid at the end of the term of the plan.
How many accounts can I create?
You can create one account only.
What protection do you use?
Our company takes the protection of the investors personal data and funds very responsibly. The project employs a professional DDoS protection system, an SSL certificate.
What if I forgot my password from the personal account?
When you sign in to your personal account, click the Recover link and type in your email – you will get the instructions for a password recovery.
Where can I enter the details of my wallet before requesting withdrawal?
You need to enter the wallet number in the field of the payment system from which the deposit was made in your personal account settings before making the first withdrawal.
What is 2FA?
2FA is a security measure that can be enabled in your account profile. Enable it and enter a generated security code every time you access your profile.
Download the Google Authenticator app on your Android or iOS mobile device to set up 2FA.
What types of payment are accepted for the company's project?
For ease of use, we have enabled the following types of payment systems: Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Ripple, Dogecoin, Tron, Tether, Stellar, Chainlink, Zcash and Dash.
What if I don't have an account in the listed payment systems?
You can open a free electronic account on the website of the selected payment system.
How to make a deposit?
After registering on the website, enter your personal account to see the available investment plans and terms.
Select an investment plan, click 'Make deposit', and refill the account from the payment system.
My transaction is taking too long.
If your transaction takes too much time to process - please, do not worry. The average time of cryptocurrency transactions can take from 10 minutes to 24 hours. The two things that determine these transactions are the network activity and transaction fees. The average Bitcoin transaction time is up to 1 hour.
If you still think that the process is taking too long, you can always send a request to find out why your transaction is still incomplete.
Can I open more than one deposit?
The company investors are not limited in the number of open deposits.
Can I make a deposit from one payment system but withdraw to another?
Deposit payouts are made only to the payment system you made the investment from.
How long will it take to process the request after I order the payment in the account?
The request for payment may take up to 24 hours. Please contact our customer support if the payment takes more than 24 hours.
Can I make a deposit from the accrued profit without withdrawing it from the system?
Yes, you can. Go to the “Make deposit” menu in your account and select funds from the internal balance.
Is there a fee for withdrawal in the project?
No, there is no fee for withdrawal.
Where can I find a referral link to attract new investors?
Your referral link and promotional materials can be found in your account in the “Affiliate” section.
When can I get a reward for a referred investor?
The amount for the bonus payment will become immediately available in your account once the investor who has registered on the project website using your link makes a deposit.
The bonus is paid out in the electronic currency the deposit is made in.
Do I get a reward from the first deposit made by an investor referred by me?
Your referred investor is permanently assigned to you, and you get a reward from every deposit they make.
Can I get a reward if I am not a project investor?
You are guaranteed to get a reward by referring new investors to the project, without a need to invest personal funds.
Can I make a deposit from the affiliate reward balance?
Yes, you can use the referral reward and select the amount from the balance when creating a deposit.
Contact us and the company experts will consult you as soon as possible.
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